• Customer Service

Customer Service

Delivery

Shipping costs

Shipping options:

Shipping to foreign countries is 10 €.

Warranties and Claims

We give 2 year warranty on all products.
Goods can be claimed at our shop in Brno or send by mail.
Claims must be settled immediately, within 30 days.

How to proceed with a complaint?

Returns

Purchased products can be returned or exchanged within 14 days from the date of receipt. Goods can not be used or damaged.

Returns
Exchange

Advantages and Discounts

Loyalty Card - with our loyalty program, you can get discount up to 20 % on new goods!

Discounts for ISIC card and other cards
Goods Discounts Policy

Shop in Brno

All goods shown on the online store you can see and touch in our shop in Brno.

Service and Repairs
Rental Shop
Loyalty Card

Loyalty Card

Discount up to 20% on new goods, cheaper delivery and more bonuses

ISIC – 10 % discount

ISIC – 10 % discount

Valid also for ISIC and Alive cards

Free Delivery

Free Delivery

Free delivery from 40 € order value!

Service & Advice

Service & Advice

Do you have any further questions? Contact us!

Shop in Brno

Shop in Brno

All goods also in our shop in Brno

In business since 1996

In business since 1996

We have many years experience in online sales

Service and Repairs

Service and Repairs

We will provide for you a complete professional snowboard service

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Do not miss the opportunity to buy cheaply!