ZEZULA Club Loyalty Program
The ZEZULA Club is a loyalty program for customers of the SNOWBOARD ZEZULA store. Every customer who registers automatically becomes a member of the ZEZULA Club and can shop for cheaper prices and enjoy exclusive club benefits:
- Up to 18% discount on non-discounted goods in the internet shop and physical store
- Option to exchange or return goods within the extended 30-day period
- We will always process your order as a priority
- Extra special discounts on already discounted goods are waiting for you
- We will also give you a discount on rental and service at the SNOWBOARD ZEZULA physical store
You can see the current amount of your club discount in the My Account - ZEZULA Club.
How to Become a Member of ZEZULA Club?
You automatically qualify for membership in the ZEZULA Club by registering during the purchase process. Registration is not conditional on purchase, you can register separately here. We will create an account for you, in which you will see an overview of your orders, the points you have accumulated for your purchases and the corresponding discount on goods.
Membership in the club is voluntary, it does not require you to do anything and you can cancel your membership at any time (in My Account > My ZEZULA Club).
Registration at the Physical Store
You can also register in our SNOWBOARD ZEZULA physical store in Brno. Just tell the sales staff your e-mail. You will receive a confirmation e-mail to your e-mail address, which you need to confirm, choose a password to log in to your online account and you're all set!
Point System
For each purchase, we will credit your account with points equal to the amount you spend (1 € = 1 point). The more points you have accumulated, the more discount you will get on your purchases with us. You can get a discount of up to 18%.
| Levels of Membership | Number of Points Collected | Discount on Goods, Rental, Service |
|---|---|---|
| Bronze | 1-599 | 8 % |
| Silver | over 600 | 12 % |
| Gold | over 1200 | 15 % |
| Platinum | over 2000 | 18 % |
- The number of points we add to your account is equal to the price you actually pay for the goods and services, i.e. the price after all discounts.
- We'll credit your account with points for your first purchase. Your points account will be updated within 24 hours of your last purchase.
- We will give you a discount on your purchase that corresponds to points earned over the past 2 years (730 calendar days). Points earned more than 2 years ago are automatically deleted.
- Purchases returned within the 30-day return period will not be credited to your customer account.
- You must log in to access your customer account.
Rules for Applying Discounts on Goods
- Discounts can only be applied on non-discounted goods and on rental and service
- Discounts do not apply to bargain sets, discounted products, sale goods, special offers and gift vouchers
- Discounts are not stackable and cannot be applied retrospectively
- We reserve the right to change the discount system
