ZEZULA Club Customer Loyalty Program

ZEZULA Club is a loyalty program for customers of the SNOWBOARD ZEZULA store. Each customer who registers automatically becomes a member of the ZEZULA Club and can buy goods cheaper as well as enjoy exclusive club benefits:

  • discounts of up to 20% off on non-discounted goods at the online store and at the stone shop
  • cheaper shipping fees
  • lower limits on free shipping
  • priority processing of the order
  • special discounts on already discounted goods

How to become a member of the ZEZULA Club?

You automatically qualify for a ZEZULA Club membership by registering during your purchase. Registration is not conditional to purchase only, you can also register here. We will create an account in which you will see an overview of your orders, points earned for purchases, and the corresponding discount on goods.

Membership in the club is voluntary, is not binding to anything, and you can withdraw from it at any time (in My Account > ZEZULA Club).

Registration at the Brno store

You can also register in our SNOWBOARD ZEZULA store in Brno. All you have to do is tell our sales staff your name, surname, and e-mail. You will then receive a confirmation e-mail at the e-mail address. You will be asked to click through this and choose a password to log in to your online account, and you're done!

Adding points

For each purchase, we will add to your account the number of points parallel to the amount of money spent (1 Kč = 1 point --> 1 € is about 25 points). The more points you earn, the greater the discount on your purchases with us. You can thus get up to 20% off!

The amount of points on your account Discount
1 - 5 000 points 8% off
5 001 - 10 000 points 10% off
10 001 - 15 000 points 12% off
15 001 - 20 000 points 14% off
20 001 - 25 000 points 16% off
25 001 - 30 000 points 18% off
30 001 and more 20% off

The amount of points we add to your account is equal to the price of the goods and services you actually pay, i.e. the price after all the discounts have been included. You will get points to your account on your first purchase already. Your point account will be updated within 24 hours of your last purchase.

On your purchase, you will get a discount that corresponds to overall amount of points earned over the past three years (1 095 calendar days). Points earned more than three years ago are automatically deleted.

You will receive no points on your customer account for purchases of goods returned within 14 days.

You must log in to access your customer account.

Goods discounts policy

  • discounts can only be applied to non-discounted goods, rentals, and services
  • discounts don't refer to snowboard sets, goods on sale, and vouchers
  • discounts don't sum up and can not be applied retroactively
  • discounts can not be applied to Ortovox Ava Bags and Avalanche sets
  • changes in the discount system reserved

Detailed terms and conditions of the ZEZULA Club loyalty program

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