Extended Period for Exchanging Goods
Are you worried that you won't be able to exchange goods purchased as Christmas gifts within the statutory 14-day period? Put your worries aside – if you shop in our e-shop or brick-and-mortar store between November 21 and December 24, 2025, you now have the option to exchange your goods until January 15, 2026.
The 14-day period applies to returns. You can also exchange goods for cheaper ones and request a refund of the difference within the 14-day period.
Do You Need Your Goods Delivered in Time for Christmas?
We will be able to deliver orders received by 19 December 2025 by 12:00 noon under the Christmas tree on time (no later than 23 December). However, do not leave ordering to the last minute, parcel carriers can be extremely busy just before Christmas. We continue to accept orders and you can pick up your goods in person at the shop on Christmas Eve.
In the period between Christmas and New Year, delivery of orders depends on the capabilities of the delivery companies. Unfortunately, we cannot guarantee delivery during this period.
Personal Collection at the Store Until 24 December at 12 Noon
If you choose personal collection at the store in Brno, you can collect the ordered goods until 24 December 2025 at 12 noon.
Check Out Our Christmas Gift Ideas
Find inspiration for buying Christmas gifts for your loved ones in the Gift Ideas section.
Online gift card
Online gift card is a quick and convenient way to get a gift for your loved ones in minutes without having to get up from the chair you are currently sitting on. You simply set the amount yourself, type a dedication, enter your e-mail and make a payment by credit card. In a moment, you will receive a PDF file showing a gift voucher with the required amount and dedication. You can print the voucher at home and you're ready to go.
Opening Hours During Christmas 2025
Our store in Brno will also be open on 24 December 2025 from 9 am to 12 pm!
| 23. 12. | 10:00am – 19:00pm |
|---|---|
| 24. 12. | 9:00am – 12:00am |
| 25. 12. - 26. 12. | CLOSED |
| 27. 12. - 30. 12. | 10:00am – 17:00pm |
| 31. 12. - 1. 1. | CLOSED |
| 2. 1. | 10:00am - 19:00pm |